Why am I being billed for my 'free' Conference Call service minutes?
Most likely you have heard the expression 'Nothing in life is free'.
While your Free Conference Call Service minutes appear to be free, as no charge appears on your SaaS 44 invoice, they are NOT 'free'.
Our carriers allow calls to your Free Conference Call Service phone numbers and then charge us for those minutes.
We determine our monthly fees knowing what our wholesale cost per minute will be and by estimating how many wholesale minutes our customers will use (system wide) in a given month.
The wholesale cost per minute to us for your Free Conference Call Service minutes is 15 to 20 times the cost of a normal wholesale minute.
Free Conference Call Services take advantage of a 'loop hole' in US phone service legislation.
It is called Traffic Pumping.
As of March 1, 2012 we will be charging our customers 0.20 cents per minute for all calls made to Free Conference Call Services.
Many of the Free Conference Call Service providers are located Iowa, South Dakota and Minnesota.

