I can't make a call


How do I perform a Music on Hold Test (*55)?

To test to see if your phone has service:

  • Dial *55. If you hear Music on Hold, your phone has service.
  • If you do NOT hear Music on Hold, wait 60 seconds and Dial *55 again. If you hear Music on Hold, your phone has service.
  • If all else fails, press the Wrench Symbol (Options) and scroll to 'Restart Phone' >
  • Select 'Restart Phone' and confirm "Restart Phone'
  • Wait for your phone to restart and if the normal phone display reappears, you have service.